Request account deletion
Send the request from the email address connected to your Budgii account. Use the subject “Delete my Budgii account” and include only the account email address. Do not send your password, receipt images or other financial information.
Send a deletion request
We will verify account ownership before processing the request.
Request deletionIf the button does not open your email app, email privacy@budgii.com.au directly.
What deletion covers
Subject to the shared-household and retention notes below, deletion includes:
- your Budgii profile and account identifiers;
- active login sessions and authentication records controlled by Budgii;
- your profile image and registered notification tokens;
- personal budgeting information owned solely by your account; and
- other personal information associated solely with your Budgii account.
Account deletion is permanent and cannot be undone after it has been completed.
Information that may be retained
We may retain limited information where reasonably required by law, security, fraud prevention, dispute resolution or enforcement of our agreements. Residual encrypted copies may remain in backups until those backups are replaced through normal rotation. Retained information will not be used to continue providing an active Budgii account.
Before requesting deletion
- Export or record any information you want to keep.
- Resolve outstanding household invitations or ownership changes.
- Cancel any external store subscription separately, if applicable.
- Keep access to your account email while we verify the request.
For other privacy questions, read our Privacy Policy or contact privacy@budgii.com.au.